To: Board of Supervisors
From: Probation
Agenda Section: Consent
SUBJECT:
title
Agreement with Fieldware, LLC for Automated Telephone Reporting and Automated Notification Services
end
RECOMMENDATION(S):
Recommendation
That the Board of Supervisors:
1. Approve the Agreement with Fieldware, LLC for Automated Telephone Reporting and Automated Notification services; and
2. Direct the Clerk of the Board to return two original of the fully executed agreement to Humboldt County Probation Department Attn: Ellisha Hardison.
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SOURCE OF FUNDING:
1100-235 Probation - General Fund
DISCUSSION:
In July 2012 Humboldt County Probation first contracted with Fieldware, LLC to provide OffenderLink(tm), a proprietary automated supervision management service. OffenderLink(tm) provides low- and moderate-risk adult offenders with the opportunity to call into the service in order to meet their Probation supervision requirement. This has also been beneficial to the Probation Department by allowing officers to focus on more high-risk cases during times when the probationer-to-officer ratio was higher than the 50:1 Probationer to Probation Officer caseload recommended by the American Probation and Parole Association (APPA).
Nightly, a list of probationers on eligible caseloads (low to moderate risk) is pushed electronically to Fieldware, LLC. In order for a probationer to actually be eligible for this service, however, their Probation Officer must also register them with OffenderLink(tm). This ensures that no offender who requires in-person supervision is ever automatically assigned to this service. Once registered, Fieldware sends out a letter designed by Probation explaining the service and reporting requirements. Should the probationer fail to report, the probationer will receive a letter, again designed by the Probation Department, and the account is flagged in OffenderLink(tm) as out of compliance and requiring officer resolution.
In addition to the automat...
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