To: Board of Supervisors
From: Human Resources
Agenda Section: Departmental
SUBJECT:
title
Termination of Master Services Agreement (MSA) with Automatic Data Processing, Inc. (ADP)
end
RECOMMENDATION(S):
Recommendation
That the Board of Supervisors:
1. Direct and authorize the Human Resources Director, in consultation with and cooperation of County Counsel, to terminate the Master Services Agreement with ADP.
Body
SOURCE OF FUNDING:
General fund
DISCUSSION:
On March 3, 2020, your Board authorized the Human Resources Director to negotiate terms and sign an agreement for Time and Attendance and Payroll services with ADP, pending Board approval of any negotiated agreement. On Sept. 29, 2020, your Board authorized the Chair to sign the Master Services Agreement (MSA) with ADP, formalizing partnership with the county.
Since March 2020, project teams on both sides have worked diligently and tirelessly to implement this important initiative. Staff have worked to analyze our current organizational processes and map them to the county's future state, populate the system with accurate and complete county data, ensure compliance with the county's many labor agreements, develop business processes to provide the framework for future state operations, and prepare the county for transition to ADP. Throughout the county's implementation effort, staff have encountered several system capability-related challenges that have required creative solutions. The project team has worked in good faith with ADP to implement recommended workarounds to these challenges, however staff have determined that the proposed workarounds, in aggregate, contribute to process inefficiencies, creating a point of concern for project staff.
A system-wide initiative of this magnitude is complex with analyses and discoveries occurring in perpetuity. As the project neared its target go live date of July 1, 2021 the project teams remained focused on system testing and ensuring a smo...
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